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Design for how people buy

UX Health & CRO

We pinpoint where shoppers drop off and where your store falls short of the European Accessibility Act and WCAG, then hand you the fixes as dev-ready mockups.

Overview

Small friction in the buying journey quietly costs you sales. Our review finds where shoppers get stuck and gives you prioritized fixes. It also includes a WCAG AA check mapped to the European Accessibility Act, which now applies to ecommerce across the EU.

What we do

What you get

Higher conversion

Removing barriers in the purchase path turns more visits into completed orders, while a simpler, clearer checkout reduces the moments where buyers drop out.

WCAG AA and EAA compliance

Every review includes a WCAG AA check mapped to the European Accessibility Act, with an exact fix for each gap.

Dev-ready mockups, not just notes

For each page we document the guiding principles, the issues we found, and a UI mockup showing the corrected desktop and mobile design. You get the solution, not just a list of problems.

Magento & HyvΓ€ depth

We're Magento and HyvΓ€ specialists with a team that can implement the fixes, not just recommend them.

How we work

How we approach your review

Most audits hand you a PDF of problems. We hand you the solution. Research-only audits stop at a list of issues and a benchmark score. We go further, designing the corrected screens and, when you're ready, building them. Where a typical UX audit gives you generic, benchmark-driven findings and no visual of the fix, we deliver findings tailored to your store, audience, and goals, desktop and mobile UI mockups of the fix, WCAG AA / EAA accessibility in every package, and the Magento & HyvΓ€ depth to actually implement it.

Our process runs in three steps, from briefing to dev-ready recommendations. First, Understand your store: we learn your offer, goals, and how your customers actually shop, so findings map to revenue. Then Analyze & design: UX, responsiveness, and accessibility across your key pages, with prioritized fixes and UI mockups. Finally, Present & refine: we walk you through the findings live, then refine against your feedback so it's ready to action. It's all grounded in proven UX practice, WCAG standards, and industry benchmarks such as the Baymard Institute.

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Conversion and compliance review packages

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Pick the depth your store needs. Fixed-scope, fixed-price. A full-funnel review, sometimes called a UX audit, with dev-ready mockups.

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Basic: $3,000

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A focused diagnostic of your core store pages and key interface elements. 7 core pages Β· 1–2 weeks.

  • Barrier identification & recommendations
  • Responsiveness check (desktop & mobile)
  • WCAG AA accessibility review
  • Written findings report

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Standard: $6,500 (Most popular)

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Core pages plus two extra areas, with mockups that show the fix. 9 pages Β· 2–3 weeks.

  • Everything in Basic
  • +2 additional pages/elements
  • Desktop & mobile UI mockups
  • Live presentation of recommendations
  • One revision round on feedback

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Premium: $9,500

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Our deepest review: full funnel, four extra areas, content & strategy. 11 pages Β· 3–4 weeks.

  • Everything in Standard
  • +4 additional pages/elements
  • Content clarity & readability analysis
  • Business-goal & priority analysis
  • Extended accessibility deep-dive

Additional pages/elements (on-site search, customer account, blog, newsletter, mini-cart) are defined with you during scoping. Need a custom or multi-store scope? Let's talk.

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After the review: keep improving

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Your review hands you a prioritized backlog and the mockups. These ongoing plans turn that into shipped improvements month after month, and keep your store EAA-compliant while we do it.

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UX Health: from $600/mo

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Compliance & care. Stay accessible, fast, and protected without lifting a finger.

  • Accessibility monitoring (WCAG AA Β· EAA / ADA)
  • Core Web Vitals & performance watch
  • Monthly compliance & health report
  • Priority fix support

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UX Health + Optimization: from $3,000/mo (Recommended)

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We work down your backlog every month and raise your best-practice score.

  • Everything in UX Health
  • Monthly implementation of your backlog
  • Best-practice scorecard, re-scored each month
  • Directional reporting & a rolling backlog

Start within 60 days of your review and we credit up to $1,500 of the fee toward your first months on a plan.

Not sure where to start?
The first assessment is free.

Tell us what's going on with your store. We'll look at it and tell you what's broken, what's at risk and what it will cost to fix, before you commit to anything.

Cartoon: shoppers with full baskets lost in a shop laid out like a maze, the checkout far away in a corner.

β€œEveryone came in to buy something. Nobody can find the checkout.”