AI

What AI can do for your store.

AI is a tool, and like any tool it's only worth using where it helps you sell. For our clients that's four places: how shoppers find and buy, how your team runs the store, how AI search finds you, and how we plan and deliver your work.

In ISKRA Β· beta

Ask the admin how to do something, in plain language

Magento can do a lot, and learning it takes time. Clients tell us they love the platform but don't know how to get the most from it, even with videos and guides. So our team built AI assistants into the ISKRA admin: anyone can ask how to configure something or run a report, and get a plain answer back without training. It's in beta and included in ISKRA.

Included

in ISKRA, currently in beta

Settings Β· reports

what it helps with

Built in-house

by our ISKRA team

Open Source Β· Adobe Commerce

editions it runs on

In detail

Where AI shows up

What we set up, build and use today.

AI search and merchandising

We set up and tune AI search and merchandising with tools such as Algolia and Constructor, so shoppers find the right product even when they don't use your words for it.

Chat and FAQ assistants

An AI assistant is only as good as the content behind it. We get your product and policy content right first, so shoppers get a real answer in one go instead of going round in circles. Chat is coming soon as an ISKRA add-on.

Getting found by AI search

We use AI agents to monitor and improve how our own sites rank in search and appear in AI answers. For clients who want it, we run the same monitoring on their store and share the reports, along with what we've learned about acting on them. We're not an SEO agency, and this can be added to HyperCare.

How we use AI in our work

Our developers, QA engineers and project managers use AI tools every day to work faster and more consistently. On HyperCare, that means more gets done in the same monthly hours. We also use AI to prepare proposals, estimates and sprint plans, so scope is clear before work starts.

AI questions

Frequently asked questions

Is the admin assistant included in ISKRA?+

Yes. It's included and currently in beta.

Does AI make your work cheaper?+

On a support plan, it means more gets done in the same monthly hours. Developers, QA and project managers use AI tools every day, and the time saved goes into your store.

Do you put our customer data into AI tools?+

No, not by default. We use AI tools on business terms that stop the provider training on what we enter, and we don't enter your customers' personal data unless the work needs it and your contract allows it.

Will shoppers know they're talking to AI?+

Yes. Chat we build tells shoppers they're talking to an AI at the start of the conversation, as the EU AI Act requires from August 2026.

Can we ask you not to use AI on our project?+

Yes. Tell us, and we'll agree how we work instead.

Wondering where AI fits
in your store?

Tell us what's getting in the way. We'll tell you where AI would help, where it wouldn't, and what it would cost.

Cartoon: a customer holds up a garden hose at a new AI kiosk in a cluttered hardware shop; the kiosk proudly shows a teapot while the shopkeeper winces.

β€œIt has an answer for everything. None of them from our catalogue.”