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Build and run it

Rescue, Migration & Support

Your agency stopped doing Magento or Adobe Commerce. We didn't. We take over stores that are stuck, move stores that need a new home, and support them for years after.

Overview

Most merchants reach us in one of three situations: a project that stalled or an agency that walked away, a store on a platform or Magento version that has run out of road, or a store that runs but nobody is looking after properly. We start with a free assessment, fix what's urgent, and then look after the store on a monthly support plan.

What we do

What you get

Free assessment

We review the code, hosting, extensions, patch level and Magento version, and give you a written list of what's broken, what's at risk and what it costs to fix. There's no charge for it.

Project takeover

We take over stalled or abandoned Magento and Adobe Commerce projects, keep what works and fix what doesn't, so the store is stable before anything new gets built.

Migration

From another platform to Magento, or onto ISKRA. Your data, SEO, content and customer history come across, and we stabilise the store after launch.

HyperCare support

A monthly plan with a ticket system, staging, code repository, monitoring and security patches, plus regular roadmap reviews. Our team uses AI tools every day, so more gets done in your hours. From $1,500 a month.

Planned version upgrades

Every Magento version has a limited support window. We plan your upgrade before security patches stop, and estimate it up front.

How we work

How it works

It starts with a free assessment of the code, hosting, extensions, security patch level and Magento version. You get a written list of what's broken, what's at risk and what it will cost to fix before you commit to any work.

  • Rescue: we take over broken or abandoned Magento and Adobe Commerce projects, keep what works, fix what doesn't and get the store stable.
  • Migration: from another platform to Magento, or onto ISKRA. We plan the data first, carry your SEO, content and customer history across, and stabilise the store after launch.
  • Support with HyperCare: a monthly plan with a ticket system, staging environment, code repository, monitoring and Adobe and Magento security patches, plus regular roadmap reviews. Our developers, QA and project managers use AI tools every day, so more gets done in the same monthly hours. Monitoring and reports on how your store shows up in search and AI answers can be added. Work beyond the plan is quoted as time and materials.
  • Version upgrades: every Magento version has a limited support window. We plan the upgrade before yours stops receiving security patches, not after.

HyperCare starts from $1,500 a month.

Some stores are better rebuilt than rescued. When that's the case we'll tell you, and ISKRA is usually where they land.

Not sure where to start?
The first assessment is free.

Tell us what's going on with your store. We'll look at it and tell you what's broken, what's at risk and what it will cost to fix, before you commit to anything.